24/7 Instant Response Desk

We Are Here To Assist You

Have a question regarding rates, a pending gift card submission, or instant bank payout? Reach our dedicated trading team anytime.

WhatsApp Live Desk

Direct interaction with on-duty traders for fast approvals.

Chat on WhatsApp

Official Email

For corporate partnerships, legal, and ticket escalations.

[email protected]

Trading Hours

Automated wallet payouts 24/7. Live audits around the clock.

24 Hours • 7 Days a Week

Lagos Hub

Victoria Island Commercial District, Lagos State, Nigeria.

Federal Republic of Nigeria

Send an Inquiry

Fill out the form below. A senior support specialist will respond to your email within 15 minutes.

Message Sent Successfully!

Thank you for contacting CardSOFT. Our support team will inspect your message and reply via email shortly.

Include your trade ID if this is about an active transaction for expedited review.
Fast-Track Trading Support

Trading in a Hurry?

If you have physical cards or digital e-codes that need immediate verification and payout, trading directly inside your user dashboard provides real-time automated ledger crediting.

Sell a Card Now Read Frequently Asked Questions

Our Support Commitments

  • ✓
    Under 15-Minute Response: Our live support operators monitor inbound tickets around the clock.
  • ✓
    Direct Human Reviewers: Real gift card verification specialists handle all balance disputes and complex receipt audits.
  • ✓
    Strict Confidentiality: All submission attachments, codes, and bank records are strictly encrypted on private storage disks.